Jennifer Falb is the Chief Experience Officer of Cedar Brook Financial Partners and is charged with raising the firm’s commitment to ensuring that all aspects of the client experience meet the highest standards. Ms. Falb is responsible for facilitating a world-class organization whose advisors strive to deliver best-in-class products and services. She is also leading efforts internally to boost the employee experience.
Jennifer is a well-rounded business professional with extensive management and operational experience. She has earned a reputation as a leading executive with over 13 years of executive leadership in sales, customer service, marketing, human resources, and operations. She is specifically known for her relentless focus on the client and their needs. Prior to joining Cedar Brook Financial Partners, Jennifer was the Business Manager and Chief Compliance Officer for a Registered Investment Advisor in Northeast Ohio. She also has worked for General Motors Corporation in management and in the polymer manufacturing industry.
Jennifer graduated Magna Cum Laude from Kent State University where she received a Bachelor of Arts degree in Psychology and a Minor in Business Management and her Executive Masters of Business Administration from Cleveland State University.
Jennifer resides in Cleveland, Ohio and enjoys running, biking, skiing, traveling, and spending time with family and friends.